1Kosmos Brings Step-Up Identity Verification to ServiceNow for Help Desk Recovery and Sensitive Change Requests

Kosmos, a leader in unifying identity proofing and passwordless authentication, today announced 1Kosmos high-assurance identity verification for ServiceNow. Available in the ServiceNow Store, the ...
ZDNet

ServiceNow releases guidance on Access Control List misconfigurations after report highlights prevalence

ServiceNow has published guidance for its customers related to Access Control List (ACL) misconfigurations after an AppOmni security report found that 70% of the instances they tested had the issue.

ServiceNow boasts its AI bot is resolving 90% of its own help desk tickets

When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is ...

ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...
AOL

ServiceNow’s president says acquiring identity and access management platform Veza will help customers track the whereabouts of AI agents

ServiceNow announced earlier this week that it was acquiring Veza, a fast-growing cybersecurity software startup that makes what is known as an “identity and access management” platform for both ...
CIO

ServiceNow plans automation of L1 Service Desk roles, promises more AI ‘specialists’ to come

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...