Sometime around Christmas, Sarah Burzio noticed that the holiday sales bump for her stationery business included some mysterious new customers: a flurry of orders from anonymous email addresses ...

Amazon.com Inc. has irked dozens of online retailers after using experimental artificial intelligence tools to scrape their websites and list their products on its sprawling online marketplace without ...

Intero Digital reports that Amazon's Rufus AI will redirect shoppers to competitor listings if your product doesn't answer their questions clearly.

Amazon is expanding a program it launched last February that shows products not currently sold on Amazon.com when customers search for items, and then redirecting them to third-party sites if they ...