Apple is internally testing a new ChatGPT-like generative AI tool that will enable employees to offer faster technical support going forward. Apple recently launched a pilot program that provides ...

Most software released for Macs and iOS devices is designed for the general public – programs, utilities, games and Apple’s own website. But an important and growing industry exists behind the scenes ...

Apple's battle against the fast-spreading "MacDefender" Trojan just took a very interesting turn. According to a May 16 internal memo obtained by ZDNet security researcher Ed Bott, Apple is ...

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Think recent reports that Mac malware is a very real threat are just another example of security researchers crying wolf? Think again. An AppleCare support representative says that not only are call ...

Apple has unveiled AppleCare One, a new way for customers to cover multiple Apple products with one plan. For US$19.99 per month, customers can protect up to three products in one plan, with the ...