An automated attendant is a telephone answering system that eliminates the need for a human switchboard operator. The automated attendant (AA) delivers a programmable voice menu: "for sales, press 1;" ...

The ongoing pursuit to cut costs and streamline businesses has led most organizations to replace phone operators and receptionists with automated attendants. And as most of us have experienced ...

Google is letting its Workspace and Google Voice customers use their own pre-recorded prompts and greetings, allowing for greater customisation when bots answer their customers' calls. Now admins can ...

As the name suggests, an Automated Attendant seeks to automate the functions of a live telephone operator (or “attendant”). “Before the advent of modern call centers, a live switchboard operator would ...

Add Yahoo as a preferred source to see more of our stories on Google. KANSAS CITY, Mo. — The Jackson County Legislature approved more than $400,000 in 911 upgrades Monday that includes automated ...

Members of the UCSC community and others who call the published non-emergency lines of the UC Santa Cruz Police Department will now be assisted by an automated attendant that will quickly get the ...