A few years ago at its Build developer conference, Microsoft made its conversation as a service (CaaS) offerings the centerpiece of its announcements. This year, Microsoft made some solid advancements ...

Not only have Microsoft's Bot Framework and Service been updated, but new AI functionality and language capabilities have been introduced for apps that leverage Azure Cognitive Services as well. In ...

The institution developed a virtual assistant based on Microsoft Azure’s Bot Framework Composer solution to optimize support for different audiences and speed up response times to questions and ...