The American Hospital Association supports the proposed changes to the Clinician and Group Consumer Assessment of Healthcare Providers and Systems patient experience survey, known as CG-CAHPS, but ...

Dual-eligible Special Needs Plans are at highest risk with newest CMS changes. When CMS announced its Contract Year 2021 Star Ratings formula updates, the agency sent a clear message—Medicare ...

Machine learning techniques deliver actionable intelligence, enabling health plans to predict negative CAHPS survey responses and take action BOSTON, MA, February 14, 2018 — Decision Point Healthcare ...

Patients with activated patient portal accounts report higher patient satisfaction in respective dimensions of the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS ...

Star Ratings are critical to Medicare Advantage (MA) health plans. Achieving a 4-star rating or better ensures a five percent bonus payment; and plans with higher Star Ratings often enroll a higher ...

Please provide your email address to receive an email when new articles are posted on . ORLANDO, Fla. — Nephrologists need to take an active role in improving the response rate to surveys sent to ...

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced it has acquired Fields Healthcare Research, a Centers for Medicare & Medicaid ...

In a session at the 20th Annual Ambulatory Surgery Centers Conference in Chicago on Oct. 25, Paul Faraclas, MBA, president and CEO of Voyance, discussed the development of the ASC Consumer Assessment ...

Our Hospice has received the 2025 Hospice CAHPS Honors Award, presented by MatrixCare, in recognition of its exceptional performance in the 2024 Hospice CAHPS (Consumer Assessment of Healthcare ...

High-Deductible Health Plans and Cancer Survivorship: What Is the Association With Access to Care and Hospital Emergency Department Use? The Consumer Assessment of Healthcare Providers and Systems ...

Managed care firms, particularly those focused on Medicare Advantage plans, traded higher on Tuesday after Wolfe Research pointed to better-than-expected CAHPS survey cutpoints that can potentially ...