With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...
Rule #1: Start your CMDB project around the business value it brings. Populating a CMDB with data or Configuration Items (CIs) and relationships has no real value in and of itself. The value comes ...
SolarWinds, a leading provider of powerful and affordable IT management software, announced the launch of SolarWinds Service Desk Enterprise, a new solution to help enterprises manage IT complexity, ...
AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the launch of SolarWinds ® Service Desk Enterprise, a new ...