CRM is a brilliant way to boost your business, connect with customers, and generally make life easier. But let's be honest, sometimes CRM implementations can feel a bit like navigating a maze ...

The CEO of Workbooks shares his thoughts on how businesses can get ahead in 2026 with AI/CRM integration.

Insightly’s 2025 report showed a gap between the potential of customer relationship management in the AI era and how teams use the systems. Customer relationship management systems are a core ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information, sales ...