If you’ve been paying attention to the news lately, you’ve probably heard the word “recession” being thrown around. Inflation is at a 40-year high and is affecting everything from the cost of ...

Today, everyone has their own unique style of communication, and these various modes can be both a blessing and a curse for the engaged relationship. However, it is a real dilemma when a client ...

Having spent four months with my husband preparing one house to sell and another to move into, I’m sharing our observations on the behaviors of small businesses – using as examples our contractor, ...

Creating a business that experiences long-term success through different cycles and as times change within a sector of the economy is hard enough, so ensuring that you keep your clients or customers ...

Back in the 1970s, I was introduced to the phrase “client maintenance,” when the consulting engineering firm I worked for was revisiting how the company remained in contact with past clients. At the ...

AD PRO members enjoy exclusive benefits. Get a year of unlimited access for $25 $20 per month. Founder of PR firm Nylon Consulting Laura Bindloss, who navigated the early days of the health crisis ...

Sprint has an app for my smartphone called ‘Sprint Zone’. I frequently get push notifications from the app. Early on, I found they were promoting a deal or an app that I was not interested in. I ...

With the arrival of autumn, CPAs are starting to realize that the leaves aren't the only things changing this year — consumer behavior has clearly shifted. Processing Content The last few years we ...

October 25, 2021 - An attorney-client relationship, like all relationships, requires communication. It is not controversial to write that lawyers are not the best communicators. Many of us may be ...

According to research by asset management research firm Cerulli Associates, only about 13% of adult children of affluent aging clients chose to work with their parent’s financial adviser. About 88% of ...

For end users, sourcing a digital signage integrator can be a drawn-out process. These clients understand that many issues can arise from ownership of the project, to discussion on content types, to ...

One of the discussions in my ethics class at Quinnipiac Law School involved asking the students to articulate how they would compete with the Internet once they were admitted to the bar and trying to ...