Defensiveness is a deterrent to effective and productive communication. When you have a negative, knee-jerk response to something the person you’re speaking with says, it often catches them off-guard, ...

Carol Bosley, left, and Peggy Prichard have become close friends through Braver Angels. Carol Bosley, left, and Peggy Prichard have become close friends through Braver Angels. To pitch a ‘My Turn’ ...

Facebook is making conversations within Messenger more dynamic and interactive. Starting today, you'll be able to post a reaction to specific messages and receive notifications when someone mentions ...

We all replay conversations in our heads, but rarely end up making any more sense of them. Here are five reasons why we still do it. We’ve all at some point in our lives walked away from a ...

The emotions you bring into and maintain throughout a conversation will support or spoil the chance to achieve a satisfying outcome. Your emotions can open or close the minds of the people you are ...

National Ding-a-Ling Day on Dec. 12 encourages Americans to rekindle relationships through a simple phone call as digital noise continues to overwhelm daily communication. Instead of genuine ...