Customer data platforms (CDPs), which historically acted as storage and cleanup tools, are turning into something more ...

If 2023-2025 were the years AI entered the conversation, then 2026 will be the year retailers learn how to operationalize it.

Amperity, the leading AI-powered Customer Data Cloud, today introduced its Customer Data Agent, the first enterprise AI agent that combines AI insights with actionable results. Built on unified ...

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

For years, companies have been moving their most valuable customer data into countless different systems used by marketing, ...

Nutshell reports that ethical AI practices in sales build customer trust through transparency, human oversight, and ...

Coinbase Global Inc., a major U.S. cryptocurrency exchange with more than 100 million customers, disclosed today that cybercriminals bribed offshore customer service support agents to steal customer ...

Every retail initiative, whether it’s AI, personalization or supply-chain transparency, depends on trustworthy customer data.