TORONTO--(BUSINESS WIRE)--Syntheia Corp. (“Syntheia” or the “Company”) (syntheia.ai), CSE – SYAI, a Canadian leader in conversational AI, announces that its innovative SaaS platform, designed to ...

When the phone rings at a busy mom and pop shop, the employee behind the counter faces a dilemma: help the customer in front of them or the one on the line? For many small and medium-sized businesses ...

Explore the top trends in virtual assistant services shaping modern businesses, from AI integration to remote work and personalized solutions with Ossisto. Ossisto’s virtual assistants are reshaping ...

Insider Intelligence publishes thousands of research reports, charts, and forecasts on the Connectivity & Tech industry. You can learn more about becoming a client here. Below is some pertinent ...

The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

There will always be a need for a real human’s presence in customer service, but with the rise of AI comes the glaring reality that many things can be accomplished through the implementation of an ...

Nuance Communications, Inc. today announced a significant update to Nina Mobile, the virtual assistant for mobile customer service, with support for 38 languages, enhanced mobile experience for ...

We list the best virtual assistant services, to make it simple and easy to get help with the daily grind of running a business. There are never enough hours in the day when running your own business, ...

Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. In order to stay ahead, businesses often need to adopt new ...

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent ...