RALEIGH, N.C. (WTVD) -- The N.C. DMV announced several changes coming to local offices in an effort to reduce wait times such as hiring more than 100 license examiners, creating express lines and ...

CHARLOTTE, N.C. — We've talked about it for months: getting an appointment at the DMV here in North Carolina can feel impossible. But a new website is looking to help you. You can sign up for it to ...

New wait time data from the North Carolina Division of Motor Vehicles shows the average time at offices statewide continues ...

NCDMV Commissioner Paul Tine gave state lawmakers an update on appointments, wait times and other improvements he said he’s ...

Burgaw, N.C. (WECT) - Nicole Arzu waited at the DMV office in Burgaw, North Carolina, for over five hours to test for her driver’s license. It’s an experience many across the state deal with every day ...

A state audit released in August found that long wait times stemmed from staffing shortages, employee burnout, and outdated ...

CHARLOTTE — A 400-page report details the “deteriorating service quality” at DMVs in North Carolina. People have been waiting in long lines for hours and appointments are scarce just to get a new ID.

A Hispanic woman living in Charlotte didn’t know why a police officer and federal investigator showed up at her doorstep ...

RALEIGH, N.C. (WNCT) — The North Carolina DMV has seen a deterioration in customer and employee experience, with increased wait times, workload, and staffing shortages, according to a performance ...