DIGICEL announced yesterday that it has hired and trained some 200 agents over the last several months for its Customer Care Call Centre. An extensive screening and training process — that began ...

As part of its restructuring process local cell phone service provider, Digicel has reduced its customer care service from 24 hours to 12 hours. Customers were informed via text message that Customer ...

On July 15 I sent an e-mail to Digicel’s customer service director complaining that Digicel failed to activate ‘Roam Like You’re Home’ as I requested, before travelling overseas. The result is that I ...

A hundred and twenty-six Digicel customer contact service centre employees have been retrenched this morning, as the company has transitioned to a consolidated regional centre in Jamaica. The news was ...

(Trinidad Express) A hundred and twenty-six Digicel customer contact service centre employees have been retrenched this morning, as the company has transitioned to a consolidated regional centre in ...

Digicel’s launch of long-distance service is a “slap in the face” to Government’s telecoms regulatory reform process. This from TeleBermuda International President Greg Swan, who said he has been left ...

Digicel has expanded its delivery service to a personalised connection service that is available to all customers activating a postpaid line. Upon request, Digicel will come to customers within the ...