I was first introduced to the limitations of ‘end user’ thinking a decade ago when I managed the rollout of an oil & gas exploration toolset. I expected clear processes and defined user roles. Instead ...

Most smart city workshops led by big consultancies move right into discussions about electric and autonomous vehicles, mass transit mobility, IoT, 5G, data, renewable energy and distributed grid, ...

Joel Snyder, Ph.D., is a senior IT consultant with 30 years of practice. An internationally recognized expert in the areas of security, messaging and networks, Dr. Snyder is a popular speaker and ...

Doug Bonderud is an award-winning writer capable of bridging the gap between complex and conversational across technology, innovation and the human condition. Virtual private networks play a critical ...

The shift to a more distributed work environment and an increase in digital transformation initiatives have motivated organizations to bolster their endpoint security defenses. However, end users ...

Last week, my cell phone screen went blank and wouldn't come back. I had knew that the time to replace it was coming, but this forced the issue. I got a new phone, and then had to deal with the ...

For over a year, employees have grown used to presenting and collaborating directly from their devices. Videoconferencing when all employees are remote allows for quick and easy sharing of content and ...

Finding the right communication technology solution is a lot like buying a car – you base it on your needs and budget. Just like car buying, you have to do your research, consult various people, and ...

It's common among cybersecurity professionals to point to the end user as a top area of risk in securing the organization. This is understandable. Systems and software are under our control, but users ...

There’s a quiet crisis throttling productivity, frustrating end users, and vexing IT leaders: Workers aren’t getting what they need from IT to do their jobs. They’re frustrated, avoiding IT, and ...

Artificial intelligence, large industrial energy intensive users, and electrification are driving a new market dynamic for more power - and it must also be clean, dependable and affordable. Panellists ...

Password reuse is a difficult vulnerability for IT teams to get full visibility over. The danger is often hidden until it turns up in the form of hackers using compromised credentials as an initial ...