- Total CAPEX investment exceeds AED 100m since start of operations Ajman, 08 March, 2007: Etisalat today announced it has exceeded AED 100 million in total capital investment in customer care since ...

Etisalat has signed an agreement with Avaya to upgrade its current call centre infrastructure to increase customer satisfaction and retention. Customer Care Centre and Directory Enquiry get equipped ...

Nigeria's growing telecommunications service provider, Etisalat has received two awards from the industry regulator, the Nigerian Communications Commission (NCC). The awards are for Excellent Service ...

Etisalat has announced a two-month closure of three of its customer service centres from next January 3 at the Abu Shaghara Service Centre in Sharjah, the Al Bustan service centre in Ajman and the ...

Emirates Telecommunications Corporation (Etisalat) has opened a new service centre in the Al Jubail area of Sharjah. The new centre is a part of its ongoing plan to bring Etisalat’s services and ...

WATERLOO, ON, March 11, 2014 /CNW/ - Sandvine, (TSX: SVC) a leading provider of intelligent broadband network solutions for fixed and mobile operators, today announced that it has received a ...

UAE telecoms operator Emirates Telecommunications Corporations (Etisalat) has selected Agama Technologies to provide a solution for video service quality and customer experience monitoring, assurance ...

Etisalat today announced the launch of the region’s first-of-its-kind Mobile Service Centre, offering real-time visibility and control over business customers’ mobile usage all conveniently accessible ...

ALMOST every Telecom consumer has one or more negative tales to recount. Only two Thursdays ago at the Etisalat new office at 31 Marina Road, Lagos, one of my colleagues with a newspaper was lamenting ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced a partnership with Etisalat Digital to drive the availability of the CXone platform in the United Arab Emirates (UAE). The ...

Agama Technologies, the video service quality assurance expert, today announced it has been selected by Emirates Telecommun ications Corporations (Etisalat), the leading telecommunications operator in ...

At this year’s 8 th annual Operations Transformation Forum (OTF) held in Dubai, we sat down with Mohamed Laila, Service Operations and Optimisation Director at Etisalat Egypt, to discuss the quality ...