Singapore Airlines flight attendants must go through rigorous training before working on a real flight. Drills include battling a wave pool, carrying human-sized dummies, and learning every wine ...

Air travelers have had plenty to complain about in recent weeks, with issues ranging from the Southwest Airlines meltdown to an FAA computer glitch that led to a nationwide ground stop just last week.

Some air passengers may believe that the job of a flight attendant is all about ensuring the comfort of travelers — serving meals and refilling drinks — and keeping the peace 35,000 feet up in the air ...

ATLANTA — The worst-case scenarios kept coming: lavatory fires, turbulence that propelled oxygen masks from the ceiling, baby CPR. By the time we got to ditching — aviation terminology for an ...

Alexis Bushnell, a United Airlines flight attendant based in Houston, didn't really know what she was getting into when she applied for the job. "In my head, flight attendants are these glamorous ...

On May 14, flight attendants attended the first classes at a new $17 million, 20,000-square-foot in-flight training facility in Chantilly, just minutes from Washington Dulles International Airport.

Airline flight attendants are not just customer service agents. Yes, interacting with passengers and serving drinks is part of the job, but crew members must also go through weeks-long training to ...