NICE Ltd. has struggled recently due to its CEO's retirement and geopolitical issues, but is on a recovery path with AI-driven efficiency. NICE's AI-equipped customer support platform, providing its ...
Here are Gartner’s 10 boldest IT predictions for 2024, including GenAI, augmented-connected workforce and growth in machine customers. Gartner has some very bold predictions for the tech world in 2024 ...
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