From HR Operations to Strategic Impact What Really Needs to Change in Modern Human Resources For decades, Human Resources (HR) has been defined largely by its operational responsibilities—managing ...

Liana Passantino is a senior principal research specialist at Gartner Inc. As CHROs face ongoing pressure to deliver operational excellence and create greater business value, they are looking to HR ...

Forbes contributors publish independent expert analyses and insights. Writing at the intersection of digital transformation, AI, and talent. Since co-authoring Open Talent with Jin Paik, I've ...

While HR leaders largely said they have more input into which tasks are selected for automation than they did two years ago, only 30% said they were involved from the outset on artificial intelligence ...

Chief human resources officers have identified AI transformation as their top priority for 2026, according to research published by technology research and consulting firm Gartner. The findings are ...

When CapitaLand Investment (CLI) transformed into a focused real asset management and asset-light business model, the HR team saw an opportunity to rethink how it can better support and empower its ...

Integrated ITSM and HRSD systems are pivotal for modern HR transformation. This article explores how integrating these systems enhances HR processes, service delivery, and operational efficiency while ...