Modern cities are running on performance indicators. They move millions of people each day, concentrate capital, separate land uses, and sustain complex systems of logistics and consumption. In that ...

Successful technology businesses prioritize innovation and focus on designing solutions that work the way people do. Creating a culture of innovation and human-centered design may seem like distinct ...

Business leaders face ever-increasing pressure to move faster, spend wisely and deliver results in complex systems. Whether leading a company, a city or a public agency, many projects and initiatives ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...

The term “human-centered design,” or HCD, came into vogue more than a decade ago as a way to describe a new approach to the delivery of government services and to elevate government activities overall ...