Facebook wants you to know it’s listening when you report bullying, hate speech, identity theft, and spam, so today it launched a new Support Dashboard for tracking these reports until they’re ...

Facebook today announced initial testing of the Support Dashboard, a feature that allows you to see what happens after you click the "Report" button. The social networking giant says the feature is ...

User support hasn’t been a strong suit of Facebook for as long as I can remember. The word among many users that I know is that they feel like submitting suggestions or complaints to the company feels ...