Microsoft Intune now supports unattended remote troubleshooting, letting helpdesk staff access eligible Windows PCs without user approval.

Microsoft Intune’s August update adds Autopilot device association, unattended Remote Help, Apple management improvements, and more.

Microsoft Remote Help adds unattended support with remote sign-in for managing Windows devices without user presence. Intune role-based access controls, session isolation, reporting, and auditing ...

Seeking more medium-sized enterprises as customers, Microsoft has expanded the number of capabilities of its Intune PC subscription management service to address issues of remote management. The new ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...