Enterprise Connect 2025, the largest communications, collaboration and CX Conference in North America, highlighted a critical shift in enterprise communications and CX, emphasizing AI-enabled ...

Minneapolis-based Target Corporation serves guests at nearly 1,900 stores and at Target.com. Of all of the industries impacted severely by the pandemic, retail was one hit most drastically. Yet Target ...

Small business strategy often gets framed in heroic terms—David vs. Goliath, the underdog facing off against corporate giants. But what if that’s the wrong story? I recently worked with a group of ...