ATLANTA, GA--(Marketwired - June 06, 2017) - Jacada, Inc. (JCDAF), a leading global provider of customer service technology designed to simplify the interaction between businesses and their customers, ...

This latest release unleashes new customer analytics visualization tools to allow enterprises to battle customer service complexity and gain insights for continuous improvement of automation that ...

ATLANTA, July 23, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Symphony, a SYKES company, a global ...

ATLANTA, April 15, 2021 (GLOBE NEWSWIRE) -- Jacada, Inc., the leading provider of real-time agent assist solutions, has announced a new strategic technology partnership with CallMiner, the leading ...

ATLANTA--(BUSINESS WIRE)--Jacada Ltd., a leading provider of real-time agent assist solutions, today announced the completion of its acquisition by Uniphore Technologies, the leader in Conversational ...

ATLANTA, GA–(Marketwired – December 06, 2016) – Jacada Ltd. (OTCQB: JCDAF), a leading global provider of customer experience technology designed to simplify the interaction between businesses and ...

Legacy integration and Web-to-host software maker Jacada this week is expected to announce a product designed to let users combine content from multiple applications into a single interface. Legacy ...

Conversational AI vendor Uniphore today announced the acquisition of Jacada, a well-established process optimization company for contact centers that has recently ventured into the area of low code/no ...

ATLANTA and HERZLIYA, Israel, Oct. 03, 2017 (GLOBE NEWSWIRE) -- Jacada, a leading global provider of digital and call center technology that delivers multi-channel experience and process automation to ...

Jacada has again teamed with Vocantas to expand the use of its visual IVR technology. This time, Vocantas is adding Jacada's visual IVR to its Scaller student outreach solution for colleges and ...

Jacada Ltd. has signed a material agreement with a new customer, a large gas and electric utility provider in the United States. Jacada Ltd. has signed a material agreement with a new customer, a ...

Contact centers can use real-time agent assist to analyze voice interactions between customers and agents in real-time, automate repetitive tasks and guide agents at moments that matter the most ...