eGain AI Agent Deepens Salesforce Service Cloud Integration with Contextual Knowledge and AI Assistance

SUNNYVALE, Calif., May 06, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced deeper integration between eGain AI Agent and ...
Yahoo Finance

Salesforce snatches up Zoomin, a tool for organizing company knowledge

Salesforce is on a buying spree. The terms of the deal weren't disclosed. Salesforce expects it to be finalized in Q4 of its fiscal year 2025 (January 31), subject to customary closing conditions.
Diginomica

Unifying knowledge to drive agent productivity - Salesforce's latest Service Cloud enhancement

Salesforce has announced Unified Knowledge, a complementary gen AI-enabled offering to its Data Cloud which can pull in unstructured data from third party sources, such as Google Drive, SharePoint and ...
Yahoo Finance

Salesforce snatches up Zoomin, a tool for organizing company knowledge

Salesforce is on a buying spree. After snatching up data management firm Own earlier in the month, Salesforce today announced its plans to buy Zoomin, an enterprise knowledge platform. Zoomin — which ...