National Grid is in the process of swapping out all traditional electric meters with smart meters, which can connect to Wi-Fi, allowing customers to see their energy usage in real time. Customers can ...

Over the years, the city's water meter readers have been the “forgotten heroes of Fargo,” City Auditor Steve Sprague said, working through rain, snow and dog bites for residents. Terry Steinhouse ...

RICHMOND, Va. (WRIC) — More than 40,000 water meters in Richmond could be returning inaccurate readings due to their age, but the Department of Public Utilities (DPU) said if they’re inaccurate, the ...

TOLEDO, Ohio (WTVG) - There’s an ongoing effort to install smart meters throughout FirstEnergy service areas, including in Toledo. And it could come at a price and some customers are upset by the ...

The eThekwini Municipality has laid bare the types of challenges water and electricity meter readers face, including wasp nests and vicious dogs, which have resulted in estimated billing. The challeng ...

A transition period of three longer-than-usual 40-day billing cycles will mean some residents may see temporarily higher bills.

Kenya Power has rolled out a new Optical Character Recognition (OCR) system for electricity meter reading nationwide, aimed at boosting billing accuracy.