Consumers have used online review sites to inform their restaurant, hotel and flight purchasing decisions for years. Recent studies show consumers are also using online physicians reviews to search ...

According to the Google Help Center, businesses cannot directly delete Google reviews. Google states businesses cannot remove ...

Physicians' negative online reviews — fair or unfair — can scare away new patients. But practices don't have to sit idly by and watch their revenue shrink. Increasingly, they're turning to apps and ...

Bad reviews can undermine your brand and hurt your revenue. Learn how to turn things around and transform harmful feedback into a bottom-line boost for your business. A strategic approach to ...

Online reviews are the new word of mouth for dentistry. These virtual endorsements can significantly influence potential patients and shape the public's image of your care. When a patient leaves ...

We entrepreneurs pour our hearts and souls into our businesses. They are the products of our creative energy, our passion-made manifest. If you're like me, you assume that any customer who takes the ...

Customer reviews and ratings play a key role in the customer journey, with as many as 98% relying on them to inform their purchasing decisions. When you know that your products and services are of ...

In the fast-paced world of business, your brand’s reputation can be your greatest asset or your biggest liability. Reviews, whether glowing or scathing, play a pivotal role in shaping your reputation.

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Receiving negative reviews from former employees is never fun. Getting this sort of detrimental feedback online can feel like a sucker punch. But get this: Poor online feedback is not the end of the ...

When launching and successfully operating a local business, your online reputation is one of the most influential assets you can build. A combination of delivering great consumer experiences and ...