Octopus Energy is advising customers to make a “vital” switch or face having their electricity and hot water cut off. The major energy supplier says UK households with an outdated radio teleswitch ...

The founder of Octopus Energy has criticised smart meters as some homeowners struggle with faulty devices. The energy firm boss, Greg Jackson, said the spec is a "decade out of date". According to ...

Last year, I was told by my energy supplier Octopus that I need to get a smart meter, as my existing meter is too old. I don't want to share data on my energy use, so I requested that any new smart ...

Anyone who doesn't have a smart meter is being urged to log a meter reading this week. The energy price cap, as set by Ofgem, will get an average 6.7 per cent CHEAPER on 1 April, 2026. The price cap ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...