Customer satisfaction is largely reflected in your online reviews, which is why it’s important for your contractor business to have plenty of them. A high number of stellar reviews often makes the ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Online reviews have become integral in many consumers' ...

Online reviews are a key ranking factor for Google and other search engines. Google et. al. want to show searchers the most relevant, helpful and authoritative results, and they use online reviews to ...

Ann Kronrod does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...