Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Salesforce Inc. is going all-in on artificial intelligence agents with this week’s announcement of Agentforce 360, an enterprise-wide platform that infuses agents into nearly every application the ...

New Einstein 1 Data Cloud is now natively integrated with the Einstein 1 Platform, so customers can connect any data to create a unified profile of their customer, and infuse AI, automation, and ...

Testing at home can provide peace of mind, and it doesn't have to take a long time or be terribly expensive. Read now Two years into the COVID-19 pandemic, many organizations are still trying to ...

Salesforce Inc. said today that its dedicated Nonprofit Cloud platform is the latest product in its portfolio to benefit from an infusion of generative artificial intelligence. In a new update, the ...

Salesforce recently held its annual Dreamforce event, where it unveiled a host of products tied to the new Einstein 1 Platform. This platform aims to enhance productivity and customer engagement by ...

NEW YORK--(BUSINESS WIRE)--Vendelux, the leading AI event intelligence platform, today announced its integration with Salesforce (NYSE: CRM), the world’s #1 AI CRM. With this integration marketers can ...