When it’s time to take the car in for repairs, you typically have three options to choose from: dealerships, independent repair shops, and chains. According to the results of our latest car repair ...

When it comes to automotive service facilities, Consumer Reports members prefer independent shops—and, in some cases, chains—over dealerships, according to our annual survey. The survey results show ...

Car dealerships have wildly varying customer satisfaction ratings when it comes to auto repair prices, wait times and overall service, with Hyundai, Jeep and Kia scoring the worst, according to the ...