Salesforce is expanding its Service Cloud platform to let companies offer web-based customer service and support comparable to what they provide inside smartphone apps — reflecting a broader movement ...

Salesforce has poured a lot of investment into social and mobile products to make sure that its suite of cloud-based CRM services continues to find audiences where consumers are engaging online the ...

SAN FRANCISCO, October 14, 2025--(BUSINESS WIRE)--Salesforce (NYSE: CRM) today announced a collaboration with Stripe and OpenAI to build an Instant Checkout integration guided by the new Agentic ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...

Salesforce (NYSE:CRM) has cut 4,000 customer support roles as AI agents take over their work, its CEO Marc Benioff said recently on a podcast, adding that he is on a mission to make the company an ...

Salesforce moves agentic AI deeper into marketing, aiming to turn website engagement into autonomous pipeline generation.