Thanks to the efforts of its operations and customer service teams, the e-commerce giant has established an industry-leading standard to better protect consumer rights. Ms Evelyn Goh, a 48-year-old ...

Even as the world emerged from the pandemic in 2022, there were new challenges to contend with, key of which is the rising cost of living. To help communities weather economic headwinds and stay ...

SINGAPORE – With e-commerce complaints such as wrong deliveries or faulty products on the rise, one big player has committed to raising standards to reduce such occurrences across the board. Shopee ...