Back in May, Sonos took the the covers off its most ambitious app overhaul to date, promising users a much more streamlined experience for seeking music, content, and system controls. However, that’s ...

Sonos today announced a series of new commitments that are meant to demonstrate the company's "renewed focus" on software quality and customer experience. The announcement and an accompanying video ...

Sonos’ May app relaunch will be studied as a business school cautionary tale for years to launch. The home audio firm prioritized netting new customers over its existing loyal fanbase as it added the ...

Sonos’ controversial app update in May was “obviously a failure,” Sonos CEO Patrick Spence told Reuters today. When the update launched in May, customers revolted over missing features, like the ...

We sat down with Tom Conrad, the interim CEO of Sonos, to talk about the app, the company’s relationship with its loyal users, and what other changes are ahead. Sonos is very, very sorry for ruining ...