Convenience store chains have significant training challenges. Dispersed locations and high turnover make training difficult to deliver and track. At the same time, the imperative for great customer ...

Walmart has started using Spark City, a simulation-style training game in the form of a mobile app, to assist in training its store associates and prepare them for a variety of potential in-store ...

Analysts often discuss the knowledge gap between well-researched consumers and sales associates in the store. It’s problematic because it can sour the consumer’s experience with a brand. But David ...

After training more than 1 million of its store employees from 200 regional academies, Walmart is opening training centers in its distribution centers. The first one is in Carrollton. A group of 50 ...