CHICAGO (AP) -- Toll-free phone service in five Midwestern states was interrupted for nearly four hours Wednesday due to an overloaded Ameritech server, a spokeswoman for the phone company said. The ...

Editorial Note: Blueprint may earn a commission from affiliate partner links featured here on our site. This commission does not influence our editors' opinions or evaluations. Please view our full ...

(CNN) — As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. (CNN) — As Social Security Commissioner ...

Question: I called Social Security's toll-free number over the weekend and received an automated system. When do employees answer the calls? Answer: You can talk with a Social Security representative ...

The best business phone services are packed with communication features that go beyond basic calling capabilities. From video conferencing to team chat, texting and automation, teams get everything ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...