Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Generative AI has the potential to transform the customer experience (CX) landscape, ...

The value of data to modern businesses helps them to know customers better, make better decisions, and boosts ROI, and form mutually beneficial and profitable business relationships with other ...

Microsoft's pledge of increased transparency is an acknowledgement that public pressure is having an impact.

Enhancing security, transparency and user control in data ownership, blockchain technology can introduce reputation score mechanisms to maintain high data quality and trust. The current landscape of ...

Abstract: As global privacy regulations such as GDPR, CCPA, and DMA continue to evolve, organizations face increasing challenges in balancing regulatory compliance, user trust, and operational ...

In today's digital landscape, data is an organization's most precious asset. A robust database must not only harness this data effectively but also safeguard it against increasingly sophisticated ...

Your pay is important. It’s usually something most people don’t understand — why are we paid what we’re paid? Ultimately, this lack of clarity can lead to confusion and negative feelings that affect ...