This study is Pew Research Center’s latest effort to explore how Americans use and view artificial intelligence (AI). The study also dives into who uses chatbots and has smart home devices with AI ...

Last year, research from a watchdog group found that ChatGPT would tell 13-year-olds how to get drunk and high, instruct them ...

AI can be helpful for making financial decisions—but only when you set them up to succeed.

When researcher Nicholas Tiller began to feed health questions into chatbots as a test, he expected some imperfections - but not this level of failure. Five AIs, 250 questions and a total score of ...

As the next presidential race looms, Democratic operatives have begun studying how to reach less politically engaged swing ...

The Pew Research Center released a study on Tuesday that shows how young people are using both social media and AI chatbots. Pew found that 97% of teens use the internet daily, with about 40% of ...

A version of this essay first appeared on the website of the U.S. PIRG Education Fund. With the rise of ChatGPT and social media companies like Snapchat and Instagram integrating AI chatbots into ...

Discover how chatbots can broaden your company's reach and increase efficiency in customer service.

Harassing bots with “funny violence.” Confiding about a broken heart. Chatting with a block of cheese. Filling a void of loneliness. Quentin first downloaded a character chatbot when he was 13. He ...

Millions of people use generative AI chatbots such as OpenAI’s ChatGPT and Anthropic’s Claude for help with drafting tricky work emails, planning summer vacations and everything in between. But what ...

Chatbots are already a burgeoning source of news. Seven percent of respondents in the U.S. use chatbots for news every week, according to a report last summer from the Reuters Institute for the Study ...