If you use Zoom for video calls at work, prepare for things to change. The tech company is using artificial intelligence (AI) to address popular complaints and optimize its video-calling experience in ...

Zoom is now making its AI personal assistant tool available to paid accounts "at no additional cost." The tool, called "Zoom AI Companion," was recently released as a free trial for companies using ...

It's been a bit of a rough PR week for video meeting and chat platform Zoom. The app, which became synonymous with remote working during the pandemic, received a few sideways glances when it announced ...

It now says it doesn't train AI models on consumer video, audio or chats "without customer consent." At least part of the issue stemmed from Zoom's experimental AI tools, including IQ Meeting Summary ...

Meeting hosts can send summaries to users through email or Zoom Team Chat. Meeting hosts can send summaries to users through email or Zoom Team Chat. is a news writer who covers the streaming wars, ...

Zoom is well known as a unified communications and collaboration (UC&C), UC as a Service (UCaaS) and contact center as a service (CCaaS) vendor. In September 2023, Zoom launched Zoom AI Companion, a ...