SILOAM SPRINGS -- In an attempt to regain utility customers confidence after issues implementing a new utility billing software, the city is offering extended utility billing office hours, payment ...

Banning’s utility billing problems continue and the city council discussed it at length on Jan. 13. At the city council meeting on Jan. 13, the Banning City Council agreed to ...

CINCINNATI — The Public Utilities Commission of Ohio has proposed a $1.45 million fine against Duke Energy Corp. for repeatedly violating state administrative code while making more than 100,000 ...

FAIRBORN, Ohio (WDTN) — Fairborn residents should expect a few changes as the City has changed its utility billing system. According to a post on social media, the City announced that their billing ...

When Austin Lunn-Rhue received a new water meter through the City of Englewood last summer, he thought his usual bill of around $110 per month would go down. Much to his surprise, when he opened his ...

The mayor of Covington today acknowledged, “Yes, the utilities bills are a mess.” It comes after everyone got a notice that ...

Caselle, which sells accounting and utility billing software to local governments, has bought one of its peers in that space, Dallas Data Systems. Despite its name, Dallas Data calls Pennsylvania home ...

After a transition in utility billing software left thousands of Albany residents frustrated with delayed bills, erroneous late fees and water shut-off notices, the city says it's worked out most of ...

DODGE CITY, Kan. (KWCH) - The City of Dodge City announced on Friday that it is experiencing issues with its utility billing software. This means the city has been unable to generate bills that are ...