While Salesforce made a big splash yesterday with the announcement that it's buying Slack for $27.7 billion, it's not the only thing going on for the CRM giant this week. In fact, Dreamforce, the ...

Add Yahoo as a preferred source to see more of our stories on Google. The company has been looking for ways to make all of these tools (including Salesforce itself) work better together, and it thinks ...

Salesforce Inc. is expanding its generative artificial intelligence footprint today with new capabilities for its Einstein GPT general-purpose AI assistant that allow it to work with its Flow workflow ...

As we approach Salesforce Inc.’s highly anticipated Dreamforce event, it’s clear that the company is positioned at the forefront of the enterprise artificial intelligence revolution. Generative AI is ...

Salesforce’s AI research is heavily focused on generative AI techniques to provide a fully conversational workflow, according to Silvio Savarese, EVP and chief scientist at Salesforce. In a world with ...

Enterprise productivity impact. Business leaders gain tools for faster, AI-driven process execution. Salesforce really wants to lead this whole agentic AI thing. Salesforce has signed a definitive ...

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...

Salesforce is the most successful SaaS company in the world. AWS is the biggest infrastructure player, and the two giants have gotten together over the years whenever it makes sense. As a couple of ...

Salesforce rolls out AI-powered workflows, contact center updates in Service Cloud Your email has been sent Salesforce on Thursday unveiled new AI-powered workflows and contact center updates in ...