Strong written and oral communication skills are vital in the business world, and high school and college courses do not always prepare students for what they will find in the real world. If you feel ...

Effective communication with employees and customers helps a business to run smoothly and make a profit. The lack of effective communication within the organization can lead to missed or misunderstood ...

Most entrepreneurs have reached the conclusion that it is always a good idea to commit business-related communications to writing. But is this always the case? When it comes to writing it down, think ...

Demand for people with interpersonal skills has been on the rise for decades. Harvard research shows that, over a 30-year period, jobs that require a lot of social interaction grew by 12 percentage ...

Communication systems are the various processes, both formal and informal, by which information is passed between the managers and employees within a business, or between the business itself and ...

You are not writing a law review article or an appellate brief. You are not being graded by a law professor. Instead, you are communicating to an audience that wants the bottom line explained in a ...

Among the so-called soft skills, writing skills hold outsize influence, because someone wrote everything that is read–and a lot of reading goes on in every businessperson’s day. Whether it is an ...

CHICAGO – Like a dark and stormy night, bad writing has long shadowed the business world — from bureaucratese to mangled memos to the cliche-thick murk of corporatespeak. But in an era of nonstop ...

Business success hinges on how well companies engage with their customers. Interactions must be clear, concise, and consistently on-brand. Business success hinges on how well companies engage with ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. From Mr Stephen Reynolds. Sir, Once again, Michael Skapinker has proved a shrewd observer of the language scene ...