The public wasn’t notified about a 911 outage until about three hours after problems began because the Honolulu Police Department was struggling to come up with an alternate means of communication, officials said Monday. Police are investigating what caused the 911 outage and failure of the regular backup system.

Honolulu Police Department officials provided an update after Honolulu’s 911 system went down on Sunday, Nov. 17. HPD said they first noticed communication problems around 10:38 a.m. when they could not connect with the Honolulu Fire Department,

HONOLULU (KHON2) — Honolulu’s 911 System went down around 2 p.m. for some mobile carriers in Hawaii. Officials urged the public to use a landline to call 911 is emergency services are needed. HawaiianTelcom is also currently experiencing a network ...

The Honolulu Police Department is explaining what happened when the city experienced a 911 service outage. If you were on Oahu, you likely got several alerts on your phone. A series of alerts went out through emergency mobile alerts and broadcasts at about 2 p.

The 911 emergency call system was down across Oahu for about four and a half hours yesterday affecting which police provided an update for at a press conference.