You can file a claim for a missing FedEx package within nine months of its shipment date through the company's Express, Ground, or Freight services.

You can track any FedEx order on the FedEx website or through an emailed link. You can also file an online claim for damaged or missing packages.

How to track a package online In order to find your parcel, you will need to be in possession of a tracking number, which in most cases was sent to you by email.