Office Depot is under fire for services that a former employee believes take advantage of unsuspecting customers. The retailer says it helps about 6,000 customers per week with its free PC health ...

For the vast majority of computer users, we defer to the experts if we get an issue. Some of us may be able to open the case, hammer out a few keystrokes, and perform fancy tech voodoo, but the rest ...

Office Depot and OfficeMax have both been caught using diagnosis software that claims brand-new PCs are infected with malware, then offering to charge consumers $150 to $200 to remove it. Analysis of ...

Staples and Office Depot, the top two office supply retailers, agree that employing a mobile staff of trouble-shooting computer experts is a good way to enhance sales, margins and customers service, ...

The Federal Trade Commission on Wednesday said Office Depot and a tech support firm will cough up a collective $35 million to settle with the agency over claims that both were complicit in a computer ...

The bargain season for back-to-school shopping begins next week, but read the fine print. Office Depot will sell a Hewlett-Packard desktop PC complete with a CRT monitor and printer for $99. The ...

The world’s two largest personal-computer manufacturers have gotten a little greener. Hewlett-Packard Co. and Dell Inc. this week announced free programs to encourage U.S. consumers to recycle ...