Zendesk’s Siddarth Shah discusses how agentic AI is reshaping contact centers, the emerging CX skills gap, and why ...

Razorpay launches AI-powered Agent Studio and Agentic Experience Platform at FTX 2026 in partnership with Anthropic, enabling ...

PhysicsWallah’s School of Startups receives StartInUP accreditation from the UP government, expanding its incubation support for early-stage startups through centers in Noida and Lucknow.

Nasscom has advised IT firms to review business continuity plans and strengthen cybersecurity preparedness amid geopolitical ...

Zoho asks most India employees to work from home for two weeks starting March 16, citing fuel availability concerns and operational challenges ...

New Relic launches an AI-powered SRE Agent and new AIOps tools designed to help engineers diagnose incidents and automate ...

Conversive CEO Nitin Seth discusses risks, regulation, and the future of conversational AI, explaining why governance, ...

Commvault appoints Nithya Cadambi as General Manager of Global Centres of Excellence to drive strategy, talent development, ...

WhatsApp is reportedly testing an optional ‘Plus’ subscription that could add themes, custom icons, and expanded chat management tools while keeping core messaging features free.

Andhra Pradesh partners with Calibo to introduce AI learning in 50+ institutions and deploy a sandbox for testing AI-based governance and public service solutions ...

IBM launches the Sangam Infrastructure Innovation Center in Bengaluru to help enterprises design, test and deploy secure, ...

ChatGPT’s GPT-5.3 instant update focuses on smoother conversations, clearer answers, fewer hallucinations, and a more natural ...