From technical debt to guardrails, Pega aimed to show at its conference how to bring agentic AI into reality — not just ...

Digital marketing provider says it strengthens European presence through strategic email platform purchase from Sitecore.

Done right, customer journey orchestration eliminates the “Dory effect.” It allows the kind of personalization that leads to ...

Health wearables are poised to become the next frontier in real-time personalization. CX leaders should start thinking well ...

HubSpot integrates with ChatGPT to enable AI-powered analysis of customer data for marketing, sales and service teams.

Headless CMS provider launches design-to-component conversion and social login features to streamline developer workflows.

Tariffs are testing consumer trust. Here’s how brands are adjusting communication to keep customers loyal — or risk losing ...

SaaS provider integrates audience insights and data activation capabilities into its digital experience platform five months ...

Enterprise software provider introduces agentic AI-powered marketing platform designed to deliver personalized customer ...

Here’s five key indicators your CMS may be holding you back and what you can do to move forward with confidence.

Marketers are still catching up to AI — and quantum could be next. Here's a breakdown of the functions it could change first.

From page publishers to inbound experience directors, see how WCM’s four-phase evolution is reshaping enterprise content ...