OnAudience, a provider of audience solutions that gather data from more than 200 markets, is partnering with Amazon Ads, enabling marketers to licence OnAudience segments and standard taxonomy-based ...

Ooma, a communications platform provider, is acquiring Phone.com, a provider of cloud-based business communications for small and medium-sized organizations, for approximately $23.2 million. This ...

Machine-readable product data that is complete and always up to date. “That includes real-time inventory, detailed specifications, delivery terms, and warranties. A person might not always have the ...

In the customer service realm, various studies have shown that call center agents are at a higher risk of suffering from mental health issues. One report suggested that more than 8 in 10 call center ...

Public Service Enterprise Group (PSEG) is a publicly traded diversified energy company operating in New Jersey and New York’s Long Island. In New Jersey it provides natural gas to 1.8 million ...

Parloa’s AI Agent platform provides users the control and flexibility to design enterprise-ready agents without getting boxed into static flows. The platform supports fully dynamic conversations, ...

As rising spam calls erode customer trust, Infobip partners with North American telecom providers to standardize Branded Calling ID for businesses nationwide.

"Think of this as ICANN for agents," Sheikh said. "Just as domain registration brought order and trust to websites, Fetch Business brings verified identity to the agentic web. When you see ...

AI-powered shopping is expected to boom this season, but retail AI implementations are only as good as the data that feels them.

When a brand has established trust in its market, potential buyers have already developed a level of familiarity with them, before a buying motion even begins.

Market Research Intellect expects the healthcare CRM market to reach $27.6 billion by 2033 with as strong CAGR of 12.2 percent.

"Our collaboration with Microsoft brings the best of Microsoft Foundry and enterprise-grade data management together," said Krish Vitaldevara, chief product officer of Informatica, in a statement. "By ...