The I-Team is digging into wait time data from every North Carolina DMV office in the state. The data shows the average wait time during September and October of this year.

A Hispanic woman living in Charlotte didn’t know why a police officer and federal investigator showed up at her doorstep ...

New wait time data from the North Carolina Division of Motor Vehicles shows the average time at offices statewide continues ...

A state audit released in August found that long wait times stemmed from staffing shortages, employee burnout, and outdated technology. Since then, the DMV has hired 64 new employees and expanded ...

Better days and shorter lines are promised by the new leader of North Carolina’s highly criticized drivers license program.

FUQUAY-VARINA, N.C. (WTVD) -- As frustrations mount at DMV offices across North Carolina, officials are working to improve customer experience and staff burnout. On Wednesday, DMV officials detailed ...

North Carolina had few elections Tuesday that were being watched as indicators of where the state or country might move ...

NCDMV Commissioner Paul Tine gave state lawmakers an update on appointments, wait times and other improvements he said he’s ...

The leader of North Carolina's Division of Motor Vehicles says he's hoping to open four new offices within months. The legislature recently approved funding for new DMV offices in Fuquay-Varina, the ...

North Carolina lawmakers respond to hundreds of requests from constituents each year for help with government services like DMV, permits, roads, and documents.

Commissioner credits new law that lets more people do business online and says additional improvements are on the way.