Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

My mom needed a phone to stay connected in her new assisted living apartment, but most smartphones were too complex for her. Here's how I simplified her setup so that she can still make phone calls.

Microsoft says this is the "new pattern of work for human-agent collaboration." The Agent Mode tool supports Excel and Word ...

These AI coding agents are as miraculous as they are error-prone, but still worth a try.

Gaming Industry John Romero says indies are the future of game development: 'These people are the ones that make triple-A studios go, 'Wait a minute, we need to start doing this'' Gaming Industry ...

One of the hottest markets in the artificial intelligence industry is selling chatbots that write computer code.

Scheduling a US visa appointment requires completing the DS-160 and paying fees, followed by creating a profile on ...

The hassle of waiting in long lines to update your Aadhaar card is about to end. UIDAI (Unique Identification Authority of ...

Annie Gowen traveled with Saiyna Bashir in Sindh province, Pakistan, to capture climate impacts on life and human health. Niko Kommenda, in London, worked with modelers and scientists to analyze how ...